Defence Equipment Sales Authority (DESA) Sales Management System and Customer Relationship Tool

Location

United Kingdom:

Description

The Defence Equipment Sales Authority (DESA) is responsible for managing the sale and transfer of surplus military equipment from the UK Armed Forces within the UK and overseas. DESA require a sales management tool capable of providing end to end support for Capital Equipment Sales, Commodity sales via pre-existing commodity sale agreements and Post-Sales support Carried out by DESA. The Authority has a requirement for the provision of a Software as a Service (SaaS) Sales Management System & Customer Relationship Tool to provide end to end visibility, auditable compliance and MI for all equipment disposals and sales. The tool shall allow: • Declaration of materiel by DESA customers. • Issuing of instructions to and receiving notifications to contractors tasked with collecting and selling materiel on behalf of DESA. • Providing end to end reporting capability on all sales management activity carried out by DESA and its contractors. • An information only link to MoD Inventory System, MJDI. • A link to address information contained in the Defence Locations Data Service. • Government to Government and Government to industry sale of capital assets • Sale of parts and other items by the Post-Sales Support team. • Maximum value up to £999M. Duration is for 3 years plus 2, 1 year options. These options are subject to additional funding. Personnel security vetted to SC are required to provide support which includes maintenance and support services. Tenderers must complete a Cyber Risk Assessment on https://supplier-cyber-protection.service.gov.uk/ using the code: RAR-K78JWBWQ. In accordance with DSPCR 2011 Competitive Negotiated procedure, the below stages will follow: Stage 1 – DPQQ Stage Stage 2- Tenderers complete Initial ITN (Commercial / Technical / Price) Stage 3 - Initial ITN Evaluation (Commercial / Technical) Stage 4 – Negotiations Stage 5 – Tenders complete Best and Final ITN (Commercial / Technical / Price) Stage 6 – Demonstrations Stage 7 – Complete Best and Final ITN Evaluation (Commercial / Technical / Price) It should be noted that the Authority will only negotiate terms of the Contract provided and will not accept alternative sets of Terms and Conditions. However, the mandated route for MOD payments is through CP&F in line with DEFCON 522 11/17, therefore this is a non-negotiable term of Contract. Further detail regarding these stages will be included within the ITN. A Pre-Qualification Questionnaire (DPQQ) is being issued alongside this Contract Notice to conduct down-selection based on capability to perform the contract and can be accessed at the following link: https://contracts.mod.uk/go/716365710178F45E97AA. The 6 highest scoring Suppliers will be invited to submit their Tender. If you are interested in participating in this competition, expressions of interest must be made through the Defence Sourcing Portal (DSP). The direct link to this Opportunity on the DSP is: https://contracts.mod.uk/go/0131023201791874ECB9. Quantity or scope: The Defence Equipment Sales Authority (DESA) is responsible for managing the sale and transfer of surplus military equipment from the UK Armed Forces within the UK and overseas. DESA require a sales management tool capable of providing end to end support for Capital Equipment Sales, Commodity sales via pre-existing commodity sale agreements and Post-Sales support Carried out by DESA. The Authority has a requirement for the provision of a Software as a Service (SaaS) Sales Management System & Customer Relationship Tool to provide end to end visibility, auditable compliance and MI for all equipment disposals and sales. The tool shall allow: • Declaration of materiel by DESA customers. • Issuing of instructions to and receiving notifications to contractors tasked with collecting and selling materiel on behalf of DESA. • Providing end to end reporting capability on all sales management activity carried out by DESA and its contractors. • An information only link to MoD Inventory System, MJDI. • A link to address information contained in the Defence Locations Data Service. • Government to Government and Government to industry sale of capital assets • Sale of parts and other items by the Post-Sales Support team. • Maximum value up to £999M. Duration is for 3 years plus 2, 1 year options. These options are subject to additional funding. Personnel security vetted to SC are required to provide support which includes maintenance and support services. Tenderers must complete a Cyber Risk Assessment on https://supplier-cyber-protection.service.gov.uk/ using the code: RAR-K78JWBWQ. In accordance with DSPCR 2011 Competitive Negotiated procedure, the below stages will follow: Stage 1 – DPQQ Stage Stage 2- Tenderers complete Initial ITN (Commercial / Technical / Price) Stage 3 - Initial ITN Evaluation (Commercial / Technical) Stage 4 – Negotiations Stage 5 – Tenders complete Best and Final ITN (Commercial / Technical / Price) Stage 6 – Demonstrations Stage 7 – Complete Best and Final ITN Evaluation (Commercial / Technical / Price) It should be noted that the Authority will only negotiate terms of the Contract provided and will not accept alternative sets of Terms and Conditions. However, the mandated route for MOD payments is through CP&F in line with DEFCON 522 11/17, therefore this is a non-negotiable term of Contract. Further detail regarding these stages will be included within the ITN. A Pre-Qualification Questionnaire (DPQQ) is being issued alongside this Contract Notice to conduct down-selection based on capability to perform the contract and can be accessed at the following link: https://contracts.mod.uk/go/716365710178F45E97AA.

CPV Codes

• 72200000 - Software programming and consultancy services

Indicators

• This is a one-off contract (no recurrence)
• Professional qualifications are sought.

Other Information

The 6 highest scoring Suppliers will be invited to submit their Tender. If you are interested in participating in this competition, expressions of interest must be made through the Defence Sourcing Portal (DSP). The direct link to this Opportunity on the DSP is: https://contracts.mod.uk/go/0131023201791874ECB9 ** PREVIEW NOTICE, please check Find a Tender for full details. ** The Contracting Authority intends to use an e-Tendering system in this procurement exercise, please visit www.contracts.mod.uk for full details and to register your interest in this procurement.