Provision of a Contact Centre as a Service

A Addendum Notice
by THE GUINNESS PARTNERSHIP LTD

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
___
Sector
TECHNOLOGY
Published
25 Jan 2022
Delivery
not specified
Deadline
n/a

Related Terms

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Guinness is looking to replace its current Customer Contact Centre capabilities and contract with a partner to provide a Managed Service. As a precursor to commencing a procurement process we are issuing this Prior Information Notice (PIN) as a soft market testing exercise to enable Guinness to gain a better understanding of the providers in the market and their technical capabilities. We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief. It is not mandatory to respond and equally, information submitted will not be evaluated or count towards the future tender process. Responses to the market engagement exercise should be submitted via the address stated in I.3 of this notice by 4pm on Tuesday 22nd February.

Ammendments to Previous Notice

2. Short Description

Responses to the market engagement exercise should be submitted via the address stated in I.3 of this notice by 4pm on Tuesday 22nd 15th February

CPV Codes

  • 64200000 - Telecommunications services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-030f29
  • FTS 002207-2022

Domains