0800 Telephone services for warm Home Discount Scheme
A Contract Award Notice
by BUSINESS ENERGY AND INDUSTRIAL STRATEGY
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3.5 month
- Value
- £145K
- Sector
- TECHNOLOGY
- Published
- 06 Jan 2023
- Delivery
- 20 Dec 2022 to 31 Mar 2023
- Deadline
- 01 Dec 2022 23:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
1 supplier
- Firstcom Europe Bolton
Description
On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services. The service went live on 14th November2022. However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.
Award Detail
| 1 | Firstcom Europe (Bolton)
|
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Reference
- prj_1396
- CF cdf96fd6-370f-4b25-9c72-da878b41baa5