Helpdesk System
A Contract Award Notice
by NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 1 year
- Value
- £36K
- Sector
- TECHNOLOGY
- Published
- 29 Apr 2024
- Delivery
- 01 Apr 2024 to 31 Mar 2025
- Deadline
- 22 Mar 2024 12:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Nottingham University Hospitals NHS Trust Nottingham
1 supplier
- Freshworks Technologies London
Description
Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
Award Detail
| 1 | Freshworks Technologies (London)
|
CPV Codes
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
Reference
- CF-2337400D0O000000rwimUAA
- CF a77aae8d-e18f-4e7f-a4bc-a6deeaa3d113