IT Service Management Tool
A Contract Award Notice
by BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 5 year
- Value
- £770K
- Sector
- TECHNOLOGY
- Published
- 14 Nov 2024
- Delivery
- 18 Nov 2024 to 17 Nov 2029
- Deadline
- 19 Aug 2024 13:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Bournemouth Christchurch & Poole Council Bournemouth
1 supplier
- Softcat Wycombe
Description
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality. The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.
Award Detail
| 1 | Softcat (None)
|
CPV Codes
- 48000000 - Software package and information systems
Indicators
- Contract is suitable for SMEs.
Other Information
This contract was awarded following a Further Competition completed through the HealthTrust Europe ICT Solutions 2023 - Digital Technology Framework.
Reference
- BOURN001-DN718952-83331836
- CF 0843931d-8686-46c6-976e-4a3c9edd8272