TVP00950 - Work Force Management Software for Contact Centre

Location

Berkshire, Buckinghamshire and Oxfordshire:

Description

Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached questionnaire.

Total Quantity or Scope

Workforce Management Softcat for Contact Centre Employees

CPV Codes

• 48333000 - Contact management software package
• 48000000 - Software package and information systems

Other Information

Interested parties should submit completed questionnaires to david.richings@thamesvalley.police.uk with the subject title: TVP00950 Workforce Management Software Questionnaire, no later than 28/02/2025 ** PREVIEW NOTICE, please check Find a Tender for full details. ** Thames Valley Police is one of 43 Police Forces in England and wales and is the largest non-metropolitan force. It covers over 2,000 square miles and three counties: Berkshire, Buckinghamshire and Oxfordshire. We serve a diverse population of over 2.34 million people. The Force has 12 local Policing areas, each with a command structure led by a Superintendent. The Force is also responsible for policing 196 miles of motorway. Thames Valley Police works closely with Hampshire Constabulary and since 2011 we have shared a Joint Operations Unit and a Joint ICT department.