Ad Hoc Care Technology

Location

Isle of Wight:

Description

Ad hoc care technology units have been ordered in small batches of approx. 25 units at a time, for use by vulnerable adults in the community. The units must meet compatibility of the current system platform in order to work.

Total Quantity or Scope

Without the technology equipment, we can’t continue to bring in more clients. We are also at risk if there is an issue with an existing clients current lifeline. Without them we are unable to replace If there is a fault. We also have existing Renewals that are due with these providers and failing to renew these will risk the clients lifeline no longer working due to the connection being cut off.

Award Detail

CPV Codes

• 33000000 - Medical equipments, pharmaceuticals and personal care products
• 85000000 - Health and social work services
• 98000000 - Other community, social and personal services

Indicators

Legal Justification

Ad hoc technology has been procured informally for some time, as and when the service area has required it. There are still some analogue lifelines s which we are not able to provide to all our existing or new customers due to the digital switch over which has started to be rolled out across the UK. We have already had a significant number of clients switch from analogue to digital in the last few months meaning we have had to replace the current analogue system with a digital one. We now have 85% of customers with digital lifelines and this is increasing daily. We also have outstanding SIM renewals with these providers which we need to renew as we risk the connections being cut off we do not pay for the renewal leaving our service users at risk without a working lifeline. The units must meet compatibility of the current system platform in order to work. The units are: (1) Telealarm TA74 GSM. We issue these to clients who are on our basic packages and don’t have any additional equipment to go with their lifeline. (2) Tunstall smart hubs/ Lifeline digitals. These lifelines work independently from an analogue telephone line to support the digital switchover using mobile Sims. This is starting to be rolled out across the UK. These lifelines are compatible with our Tunstall platform for receiving the calls. We issue these to clients who require additional sensors such as bed sensors, door sensors, fall detectors etc. No other Sim can be used with these lifelines as the are issued with the lifeline. (3) Anywhere care footprints- These are independent personal lifeline alarms that work on mobile Sims and GPS signal. These are issued to clients who want to be supported out of the home setting. In order to regularise this as soon as possible, the Council intends to tender for this provision at the same time as we tender for the platform provision by November 2025. Until then in order to safeguard our clients, we will continue to purchase the required ad hoc equipment whilst we go through the tendering exercise for both equipment and platform and bring all Wightcare contracts into one place with one timescale to work to – currently there is no systematic approach to contracts in the service which is not efficient. This need to go out to tender is imperative. The main reason for selecting the current suppliers (Telealarm, Tunstall and Anywhere Care) is down to compatibility and outstanding renewals. If we were to go to a different provider that may be compatible with our system, we will need to change out over 1700 lifelines which will come a significant cost and will be very time consuming to our service. The intention is to start a standstill period on 20 February 2025 which will close midnight on 03 March 2025. Value as stated is approximate whole life cost.

Other Information

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