Contact Centre as a Service (CCaaS)
A Contract Award Notice
by MCA - MARITIME AND COASTGUARD AGENCY
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £995K
- Sector
- TECHNOLOGY
- Published
- 28 Feb 2025
- Delivery
- 03 Feb 2025 to 02 Feb 2028
- Deadline
- 09 Dec 2024 11:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Mca Maritime & Coastguard Agency Southampton
1 supplier
- Maintel Europe London
Description
Invest in a Contact Centre as a Service (CCaaS) solution to replace the MCA's aging and unsupported legacy contact centre system for all MCA customer communications.
Award Detail
| 1 | Maintel Europe (London)
|
CPV Codes
- 48000000 - Software package and information systems
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Reference
- tender_468564/1457431
- CF c83341c9-2753-4ebd-abec-c53a1c88fbd4