Hybrid, Bulk and Digital Mail Services

A Contract Award Notice
by WEST LOTHIAN COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£800K
Sector
BUSINESS
Published
29 Apr 2025
Delivery
not specified
Deadline
n/a

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Provision of a hybrid bulk and digital mail service.

Total Quantity or Scope

Hybrid and Bulk Mail Services is available across the council and current service users include Revenues, Housing, Anti-Poverty Service and Planning. In the period July 2023 to June 2024 a total of 193,364 items of bulk mail were issued and 143,659 items of hybrid mail were issued. There was a requirement for the ongoing use of hybrid and bulk mail as well as digital mail options. Hybrid mail allows users to develop mail items at the desktop for production off site by the supplier. A bulk mail service is fulfilled by the secure transfer of data files for production off site by the supplier. A digital mail service provides alternative options to the physical print of mail items, including SMS and E-mail communications. The use of hybrid, bulk and digital mail services will facilitate further transformational change and reduce the costs of print, production and mailing when compared to traditional methods. Additional information: This is a call-off from the Scottish Governments Postal Services Framework SP-19-035; Lot 2 - Hybrid, scheduled, bulk and digital mail.

Award Detail

1 Critiqom (Bellshill)
  • Reference: 017753-2025-cc14050-1
  • Value: £800,000

Award Criteria

Quality 70
price 30

CPV Codes

  • 79571000 - Mailing services
  • 79570000 - Mailing-list compilation and mailing services
  • 72412000 - Electronic mail service provider

Other Information

Hybrid mail allows users to develop mail items at the desktop for production off site by the supplier. A bulk mail service is fulfilled by the secure transfer of data files for production off site by the supplier. A digital mail service provides alternative options to the physical print of mail items including SMS and E-mail communications. ** PREVIEW NOTICE, please check Find a Tender for full details. ** This is a call-off from the Scottish Governments Postal Services Framework SP-19-035; Lot 2 - Hybrid, scheduled, bulk and digital mail. (SC Ref:797414)

Reference

  • ocds-h6vhtk-05098f
  • FTS 017753-2025

Domains