HMPO Document Management Services
A Prior Information Notice
by HOME OFFICE
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 4 year
- Value
- £140M
- Sector
- BUSINESS
- Published
- 01 May 2025
- Delivery
- 13 Nov 2026 to 12 Nov 2030
- Deadline
- n/a
Related Terms
Location
1 buyer
- Home Office London
Description
His Majesty’s Passport Office (HMPO), part of the Home Office, as the Contracting Authority, is reviewing potential options for future Document Management services. Overview of the Service: HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application. The Document Management service requirement at a high level is to: - Sort inbound mail into various streams; - Validate and, where required, verify the authenticity of documents contained within each application; - Scan documents to a standard that allows for easy reading of data on documents; - Categorise documents into streams as defined by HMPO; - Store and retrieve documents upon return requests issued by HMPO.
Renewal Options
The 3-year extension will be broken down into three separate extension options of +1, +1, and +1.
Award Criteria
| Weighted Value for Money Index | The Quality weighting includes 10% for Social Value |
| Weighted Value for Money Index | The cost will be evaluated in combination with quality using the Weighted Value for Money Index (WVFMI). The financial pricing model submitted during the ITT stage by Bidders will inform the cost that is inputted into the WVFMI formula. |
CPV Codes
- 75112000 - Administrative services for business operations
- 72000000 - IT services: consulting, software development, Internet and support
- 75000000 - Administration, defence and social security services
- 75100000 - Administration services
- 75110000 - General public services
- 75120000 - Administrative services of agencies
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79500000 - Office-support services
- 79560000 - Filing services
- 79900000 - Miscellaneous business and business-related services
Indicators
- Renewals are available.
Other Information
Please note, three Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. Links to the Prior Information Notices (PINs) for these are below: - https://www.find-tender.service.gov.uk/Notice/016322-2024?origin=SearchResults&a... - https://www.find-tender.service.gov.uk/Notice/017128-2024?origin=SearchResults&a... - https://www.find-tender.service.gov.uk/Notice/034859-2024?origin=SearchResults&a... ** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-050bcd
- FTS 018586-2025