Contact Centre Software/Contact Centre as a Solution

A Prior Information Notice
by THE RIVERSIDE GROUP LIMITED

Source
Find a Tender
Type
Contract (Goods)
Duration
5 year
Value
___
Sector
TECHNOLOGY
Published
30 May 2025
Delivery
01 Jul 2026 to 30 Jun 2031
Deadline
n/a

Related Terms

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.

CPV Codes

  • 48510000 - Communication software package
  • 72212333 - Contact management software development services
  • 72261000 - Software support services
  • 72263000 - Software implementation services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-052964
  • FTS 028677-2025

Domains