Retail and Café Services – Whittington Health NHS Trust

A Tender Notice
by WHITTINGTON HEALTH NHS TRUST

Source
Find a Tender
Type
Contract (Services)
Duration
10 year
Value
£4M
Sector
FACILITY
Published
09 Jun 2025
Delivery
01 Nov 2025 to 31 Oct 2035
Deadline
28 Jul 2025 17:00

Related Terms

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes: • Coffee bar (31.5 sqm) • Deli (48.3 sqm) • Main entrance coffee shop (c. 20 sqm) • Retail shop area (up to 1,290 sqm) • Automated retailing (as an option) This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards. The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.

Lot Division

1 Coffee Bar
  • Value: £1M

Coffee bar currently operating as Muffin Break is 31.5 sq. m in the Food Court area
2 Deli
  • Value: £1M

Deli currently operating as XLNT is 48.3 sq. m.in the Food Court area
3 Coffee Shop
  • Value: £1M

Coffee shop currently the MacMillan office is c.20 sq m in the Main Entrance
4 C-store
  • Value: £1M

C-store area adjacent to the Food Court is 1,290 sq m
5 Automated retailing
  • Value: £500K

Automated retailing (refer to 3.13)
6 N19 Staff Restaurant

N19 staff restaurant (targeted turnover c£800k pa)

Award Criteria

Simple description 40% price 60% non price criteria

CPV Codes

  • 55300000 - Restaurant and food-serving services
  • 55520000 - Catering services
  • 55900000 - Retail trade services
  • 42933000 - Vending machines

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-052c88
  • FTS 030907-2025

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