R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
A Tender Notice
by KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £0-£4M
- Sector
- TECHNOLOGY
- Published
- 20 Jun 2025
- Delivery
- 01 Apr 2026 to 31 Mar 2029
- Deadline
- n/a
Related Terms
- patient administration system
- digital and hybrid patient communication services
- consistent patient/citizen communication and engagement solutions
- patient/citizen communication and engagement solutions
- a patient engagement portal, hybrid mail, chatbot, and appointment management tools
- communication
- solutions
- information technology
- sms reminders
- appointments
Location
United Kingdom:
Geochart for 2 buyers and 0 suppliers
2 buyers
- Kings College Hospital NHS Trust London
- Guys & St Thomas NHS Trust London
Description
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
CPV Codes
- 48814200 - Patient-administration system
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-052b2c
- FTS 034123-2025