Provision of welfare benefit, debt and housing advice services

A Contract Award Notice
by BIRMINGHAM CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£50K-£496K
Sector
HEALTH
Published
25 Jun 2025
Delivery
not specified
Deadline
n/a

Related Terms

Location

Birmingham:

Geochart for 1 buyers and 4 suppliers

1 buyer

2 suppliers

Description

The Council wishes to establish a Contract for the provision of welfare benefit, debt and housing advice services.This contract is for independent third sector advice providers to deliver services relating primarily to welfare benefits, debt and housing advice to the citizens of Birmingham via face-to-face advice services. These services will likely be collocated with the Council within Community Library Hubs. There will be flexibility to deal with brief enquiries as well as to provide more detailed casework that delivers sustained improved financial and other outcomes for citizens.The services have been divided into 4 Lots: Lot 1 - Face-to-Face Advice and Area Leadership Role - NorthLot 2 - Face-to-Face Advice and Area Leadership Role - SouthLot 3 - Face-to-Face Advice and Area Leadership Role - EastLot 4 - Face-to-Face Advice and Area Leadership Role – West and Central

Lot Division

1 Face-to-Face Advice and Area Leadership Role - North

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - North
2 Face-to-Face Advice and Area Leadership Role - South

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - South
3 Face-to-Face Advice and Area Leadership Role - East

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - East
4 Face-to-Face Advice and Area Leadership Role – West and Central

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role

Award Detail

1 Birmingham Citizens Advice Bureau Service (Birmingham)
  • Face-to-Face Advice & Area Leadership Role - North
  • Reference: 035057-2025-p0823_2024-1
  • Value: £50,000
2 Birmingham Settlement (Birmingham)
  • Face-to-Face Advice & Area Leadership Role - South
  • Reference: 035057-2025-p0823_2024-2
  • Value: £496,312
3 Birmingham Citizens Advice Bureau Service (Birmingham)
  • Face-to-Face Advice & Area Leadership Role - East
  • Reference: 035057-2025-p0823_2024-3
  • Value: £50,000
4 Birmingham Settlement (Birmingham)
  • Face-to-Face Advice & Area Leadership Role – West & Central
  • Reference: 035057-2025-p0823_2024-4
  • Value: £496,312

Renewal Options

Provision to extend for up to an additional 2 years subject to requirements and satisfactory performance. A break clause will be within the contract throughout its duration to reflect the uncertain nature of the Public Health contribution to the overall contract funding.

Award Criteria

Quality and Social Value 70% and 20%
price Price 10%

CPV Codes

  • 75200000 - Provision of services to the community

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-04be51
  • FTS 035057-2025

Domains