Market Engagement - ScotRail Ticket Office and Mobile Retail and Validation Solutions

Location

Scotland:

Description

ScotRail are conducting market engagement to understand the capabilities of potential suppliers to provide RSP accredited ticket office and mobile retail and validation solutions. We are seeking to modernise our offering, including the potential to integrate with a centralised back office providing a seamless customer experience across channels. The roll-out will be across the geography of Scotland covering the ScotRail locations including Ticket Offices, Stations and Offices. We invite suppliers to review the information provided and complete a short questionnaire via our Wax Digital e-sourcing portal which can be accessed here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Oppor... ScotRail will review the information provided and intend to engage further with suppliers who have the relevant experience and capabilities. This assessment will shape our strategy and tender documents for the future of these services. The deadline for submitting your completed questionnaire is by 12pm Wednesday 23rd July 2025

Total Quantity or Scope

The deadline for submitting your completed questionnaire is by 12pm Wednesday 23rd July 2025. Additional information: For further information and to submit a completed questionnaire please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Oppor...

CPV Codes

• 48000000 - Software package and information systems
• 30144200 - Ticket-issuing machines
• 42991230 - Ticket printers
• 50316000 - Maintenance and repair of ticket-issuing machinery

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** For more information and to complete the market engagement questionnaire please access our Wax e-sourcing portal here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Oppor... (SC Ref:802868)