Short Course Data Base Support and Maintenance
A Contract Award Notice
by MARITIME AND COASTGUARD AGENCY
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £101K
- Sector
- TECHNOLOGY
- Published
- 14 Jul 2025
- Delivery
- not specified
- Deadline
- n/a
Related Terms
Location
United Kingdom:
1 buyer
- Maritime & Coastguard Agency Southampton
1 supplier
- Catapult CX London
Description
Support and maintenance services.
Total Quantity or Scope
The MCA undertook an open tender procedure under PCR 2015 for the following requirement: A fully Managed Service for the Short Course Database for Maritime and Coastguard Agency staff to provide support for, but not limited to: • Day-to-Day application operational support in running the client application. o Incident Management o Problem Management o Change Management o Service Requests. o Maintenance • Support in debugging and diagnostics relating to third party integrations. • Minor updates to support third party or system API changes where required • Bug fixing application functionality. • Application of applicable security patches • All proactive maintenance required to keep the application healthy and available. • Meet agreed target resolution times. • Cloud health & monitoring to ensure the backups are working and are viable. • Security vulnerability patching, as per vendor guidance. • System upgrades / updates will be aligned to feature delivery. • Major Components will not be more than one year out of date.
Award Detail
| 1 | Catapult CX (London)
|
Award Criteria
| price | _ |
CPV Codes
- 50324100 - System maintenance services
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-048920
- FTS 039694-2025