DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre Two (ISSC2 Framework Agreement)]

A Modification Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source: Find a Tender
Type: Contract (Services)
Duration: 12 year
Value: £404M

Sector: BUSINESS
Published: 25 Jul 2025
Delivery: 01 Nov 2013 to 31 Oct 2025
Deadline: n/a

Related Terms

Location

United Kingdom:

Geochart for 1 buyers and 2 suppliers

1 buyer

Department for Work & Pensions London

1 supplier

Shared Services Connected Hemel Hempstead

Description

Total Quantity or Scope

Provision of: 1. shared critical business support services including human resources, finance and accounts, payroll and procurement to Crown and other public sector bodies 2. ‘Transition Services’ to support the phased approach the exit from the shared business support services from the Contractor to the DWP (including any of the Service Recipients and/or to any Replacement Contractor(s)) in accordance with a new phased transition approach.

Award Detail

1	Shared Services Connected (Hemel Hempstead) Shared Services Connected Limited Reference: 043018-2025-ecm-1536-1 Value: £403,702,858 [share] Awarded to group of suppliers.
2	Shared Services Connected (Hemel Hempstead) Shared Services Connected Limited Reference: 043018-2025-ecm-1536-1 Value: £403,702,858 [share] Awarded to group of suppliers.

CPV Codes

79400000 - Business and management consultancy and related services

Indicators

Legal Justification

The original COOF was awarded for an initial period of 7 years from 01/11/2013 ending 31/10/2020 and, in accordance with the original procurement documents relating to the advertised notice for the ISSC2 Framework, contained an option to extend the COOF term by 3 years up to 31/10/2023. In 2023 the COOF was extended for a further 2 years from 01/11/2023