714171455 - Enterprise IT Service Desk - UK2 - Industry Engagement

A Tender Notice
by MINISTRY OF DEFENCE

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£0-£140M
Sector
TECHNOLOGY
Published
12 Aug 2025
Delivery
10 Jun 2027 to 09 Jun 2032
Deadline
n/a

Related Terms

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The current Enterprise IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.

CPV Codes

  • 72222300 - Information technology services
  • 72253100 - Helpdesk services
  • 72253200 - Systems support services
  • 79512000 - Call centre

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** A change has been made to this notice updating the title.

Reference

  • ocds-h6vhtk-04ea9c
  • FTS 047888-2025

Domains