Provision of a Cloud Based Contact Centre Solution

A Contract Award Notice
by LEICESTERSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£2M
Sector
INDUSTRIAL
Published
10 Sep 2025
Delivery
08 Sep 2025 to 29 Sep 2028
Deadline
20 Jun 2025 11:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

Award Detail

1 Specialist Computer Centres (West Midlands)
  • Value: £2,056,225

CPV Codes

  • 31000000 - Electrical machinery, apparatus, equipment and consumables; lighting
  • 32000000 - Radio, television, communication, telecommunication and related equipment
  • 45000000 - Construction work

Indicators

  • Contract is suitable for SMEs.

Reference

  • LEICSCC001-DN774679-18265304
  • CF c03ea5ba-0bf1-4aa6-9087-fd9edf4c06f7

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