DOJ – OPONI – Provision, implementation and Support of a Case Management System and On-line Complaints Portal

Location

Northern Ireland:

Description

The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. (Contract). OPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI’s continuous improvement priorities. Suppliers should refer to the ID 6127895 -Schedule 2 - Specification for full detail on the deliverables/requirements of this contract This procurement is for the award of a public contract through a competitive flexible procedure in accordance with section 20(1) and (2)(b) of the PA 2023.

Renewal Options

There will be an option to extend the Contract for a further two periods; a 3-year extension and then a 2-year extension. (5 yrs 6 months (+ 3yrs + 2 yrs)).

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72200000 - Software programming and consultancy services
• 72300000 - Data services
• 72212311 - Document management software development services
• 72416000 - Application service providers
• 48000000 - Software package and information systems
• 48311000 - Document management software package
• 48311100 - Document management system
• 48422000 - Software package suites
• 48517000 - IT software package

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

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