ITSM Tool Replacement and Configuration Management Database (CMDB)
A Tender Notice
by GENOMICS ENGLAND LIMITED
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- £2M
- Sector
- TECHNOLOGY
- Published
- 22 Sep 2025
- Delivery
- 08 Dec 2025 to 07 Dec 2027
- Deadline
- 20 Oct 2025 16:00
Related Terms
Location
United Kingdom:
1 buyer
- Genomics England London
Description
This procurement is for Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support. Genomics England is exploring the Enterprise ITSM and does not currently have a configuration management data base (CMDB), which is a fundamental piece of functionality. We are seeking proposals for CMDB solutions which will be used to maintain, monitor, and obtain a better view of our environment. The solution will provide details of the machines on the network, software they're running, and expiry dates, and then link back to our contracts to provide asset numbers of kit etc. Software, licensing, and support will need to be procured to meet this project's needs.
Renewal Options
The Initial Term is 24 months with an optional extension of 12 months at the discretion of the Authority.
Award Criteria
| Technical Merit and Functional Fit | Comprised of: Delivery approach and target state definition Implementation (including delivery and mobilisation) Functional and non-functional requirements Ease of Use Scalability of costs in licensing Organisational capacity and capability |
| Price | Comprised of: Cost for design, implementation, delivery, and ongoing support Cost for licences for CMDB and ITSM |
| Social Value | _ |
| Cultural Fit | _ |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
- 48000000 - Software package and information systems
- 72261000 - Software support services
Indicators
- Options are available.
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-059c00
- FTS 058578-2025