Provision of Wheelchairs, Wheelchair Services and Technical Assistance to DMRC
A Tender Notice
by MINISTRY OF DEFENCE
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £2M
- Sector
- HEALTH
- Published
- 02 Oct 2025
- Delivery
- 01 Apr 2026 to 31 Mar 2029
- Deadline
- 13 Nov 2025 10:00
Related Terms
Location
United Kingdom:
1 buyer
- MOD Lichfield
Description
The Defence Medical Rehabilitation Centre (DMRC) Stanford Hall (SH) manages a cohort of patients with complex musculoskeletal, neurological and chronic conditions. A key enabler for DMRC is a wheelchair service which includes the provision of wheelchairs, wheelchair assessment, pressure cushions, technical support, accessories, maintenance, and subject matter expert advice. Wheelchairs and accessories may be for the long term (over 12 months) or for the short term (less than 12 months) to support the patient as they recover. The Authority has a nationwide requirement for the provision of wheelchair and seating services to include: a. Provide assessments - Carry out patient assessments as required for wheelchairs and pressure cushions/accessories offering a remote service via the telephone or a video teleconferencing (VTC) system and also visiting inpatients at the Queen Elizabeth Hospital (University Hospital Birmingham NHS Trust Foundation) or other locations. b. Technical support - Provide urgent technical support when the wheelchair is unsafe or unusable. c. Ordering - Long-term use wheelchairs, cushions and associated parts. d. Annual Servicing - Annual Servicing of wheelchair for the duration of time the patient is within the military. e. Urgent Repairs - Urgent Repairs within 3 working days of being reported. f. Review – Provide a rolling review programme the needs of the patient. g. Access - Provide access to the model of wheelchairs seating, accessories and parts required by the Authority on a case by case basis h. Deliver and Fit the Wheelchair - To include the delivery and set up of the wheelchair (including pressure cushion/accessories) at the patient’s to include user guides. i. Short term Loan Stock – Maintain, clinically clean and repair approximately 40 chairs and pressure cushions, these already exist and is based at DMRC SH. j. Transfer of Wheelchair Users to NHS - Transfer of care which will include, but not be limited to, referral to and liaison with the Wheelchair Services at their local NHS Centre to provide the specific information and advice required for each patient to ensure a smooth transition of care. k. To cover mainland UK locations. Cyber Security: The MoD has a duty to protect itself from Cyber threats and now we extend this to Suppliers we engage with. As an extension of the Government’s Cyber Essentials Scheme the MoD, working together with Industry and other Government Departments, have developed a more robust Cyber Security Model, under the umbrella of the Defence Cyber Protection Partnership (DCPP). All prime contractors must have the cyber security controls specified in DEF Stan 05-138 (Cyber Security for Defence Suppliers), as appropriate to the cyber risk level specified in the contract. The Authority has determined the level of risk at HIGH (Reference: RAR- 41224A01) as defined in DEF Stan 05-138. In order to do business with the MOD you must have the cyber security controls required as shown above.
Renewal Options
The Authority reserves the right, at its sole discretion, to extend the Contract for 2 periods of up to 24 months each. The extension periods are: Extension Period 1: 01/04/2029 to 31/03/2031 - Estimated value including VAT: £665K Extension Period 2: 01/04/2031 to 31/03/2033- Estimated value including VAT: £700K To note, these extension periods are included as part of the Total Value (estimated) of £2.15m (inc VAT) above.
Award Criteria
| Non - Cost: Technical | Per Tender documents |
| Cost | Per Tender documents |
CPV Codes
- 50421100 - Repair and maintenance services of wheelchairs
- 33193120 - Wheelchairs
- 33193220 - Parts and accessories for wheelchairs
- 33193000 - Invalid carriages, wheelchairs and associated devices
Indicators
- Options are available.
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-058b6a
- FTS 061675-2025