Supply, Implementation of a Customer Relationship Management Solution

A Contract Award Notice
by DOVER DISTRICT COUNCIL

Source
Find a Tender
Type
Contract (Supply)
Duration
35.5 month (est.)
Value
£368K
Sector
TECHNOLOGY
Published
14 Oct 2025
Delivery
To 28 Sep 2028 (est.)
Deadline
n/a

Related Terms

Location

Whitfield

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Award of contract for the supply, implementation and maintenance of a Customer Relationship Management solution commencing 8th October 2025 for an initial three year period.

Award Detail

1 Netcall Technology (Bedford)
  • Num offers: 21
  • Value: £367,755
  • Contractor is an SME.

Renewal Options

Provision to extend for a further two years (in twelve monthly increments) unless terminated in accordance with the Conditions of the Contract.

Award Criteria

Quality 70.0
PRICE 30.0

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Options are available.
  • Award on basis of price.

Reference

  • FTS 065088-2025

Domains