Property Management Software renewal

Location

London

Description

The Property Management System is a business-critical application that underpins the City of London Corporation’s management of its extensive freehold and leasehold property portfolio. This is an award notice for the software renewal made through the CCS TE PAS Framework (Lot 3), via Softcat plc as the authorised reseller of MRI Software. This Contact is for 5 years commencing from the 1st of October 2025. ​

Total Quantity or Scope

The system facilitates the collection and administration of approximately £180 million per annum in rental and service charge income, supporting leasehold billing, financial reporting, and compliance with key standards such as IFRS16.

Award Detail

Award Criteria

CPV Codes

• 72268000 - Software supply services

Indicators

• Award on basis of price.

Legal Justification

The MRI Lease and Property Management System is a business-critical application supporting the City of London Corporation’s management of its extensive freehold and leasehold portfolio. It facilitates the collection and administration of millions per annum in rental and service charge income and underpins compliance with IFRS 16 and other statutory reporting requirements. The award was made through the CCS TE PAS Framework (Lot 3), via Softcat plc as the authorised reseller of MRI Software. The framework has been procured through a fully compliant and EU-advertised process; therefore, a call-off under this framework does not require separate OJEU publication, in accordance with Regulation 33 of the Public Contracts Regulations 2015. This direct award is further justified under Regulations 32(2)(b)(ii) and (iii), which permit award without prior publication where competition is absent for technical reasons and only one supplier can provide the required services. The MRI system is a proprietary solution, uniquely configured to the City’s complex lease, financial, and integration requirements. Transitioning to an alternative system would require a full reimplementation, costing approximately £1 million and taking up to two years with significant risks to data integrity, income collection, and statutory financial reporting. Awarding directly through the framework ensures continuity, preserves existing custom configurations and integrations, and avoids operational disruption. This approach represents the only lawful and proportionate route to maintain critical business functionality, achieve value for money, and comply fully with the principles of transparency, and sound financial management under PCR 2015.