The Provision of Voice and Telephony Services

A Tender Notice
by GOVIA THAMESLINK RAILWAY LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
27 month
Value
£450K
Sector
TECHNOLOGY
Published
27 Oct 2025
Delivery
06 Jan 2026 to 31 Mar 2028
Deadline
21 Nov 2025 12:00

Related Terms

Location

London:

Geochart for 1 buyers and 0 suppliers

Description

GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: •To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. •ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. •A carrier grade system is essential due to operational requirements. •Existing numbering is to be retained. Basic or equivalent functionality is essential. •Improved handset robustness especially high user fixed handsets

Renewal Options

Optional 12 month extension

Award Criteria

Criterion 1 _
Criterion 2 _

CPV Codes

  • 32551400 - Telephone network
  • 64210000 - Telephone and data transmission services
  • 64211100 - Local telephone services
  • 64213000 - Shared-business telephone network services

Indicators

  • Renewals are available.

Other Information

While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users – Note that this will not form part of the scored criteria for this tender exercise. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Telephone-network./JP5W2NJ... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/JP5W2NJ5A8 ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05d439
  • FTS 068562-2025

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