Emergency Department Well-being & Home Safe Service

A Tender Notice
by NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) UNDERTAKING THE PROCUREMENT ON BEHALF OF THE CONTRACTING AUTHORITIES

Source
Find a Tender
Type
Contract (Services)
Duration
1 year
Value
£2M
Sector
HEALTH
Published
27 Oct 2025
Delivery
01 Apr 2026 to 31 Mar 2027
Deadline
21 Nov 2025 12:00

Related Terms

Location

Wales:

Geochart for 4 buyers and 0 suppliers

4 buyers

Description

This is a joint procurement for the provision of Emergency Department Well-being & Home Safe Service to a select number of Health Boards across South East and South West Wales. The tender will be split into the following Lotting structure: Lot 1 - Cardiff and Vale University Heath Board (University Hospital Wales) Lot 2 - Hywel Dda University Health Board ( Glangwili General Hospital) Lot 3 - Swansea Bay University Health Board ( Morriston Hospital) The Emergency Department (ED) well-being and home safe service was established to support local clinical teams and patients accessing emergency department services. The service offers support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

Lot Division

1 Cardiff and Vale University Heath Board (University Hospital Wales)
  • Value: £980K

This is for the provision of Emergency Services and Well Being within the Cardiff and Vale University Health Board (University Hospital Wales).

Award Criteria
Commercial 60%
Technical 40%
2 Hywel Dda University Health Board - Glangwili General Hospital
  • Value: £950K

This is for the provision of Emergency Services and Well Being within the Hywel Dda University Health Board (Glangwili General Hospital)

Award Criteria
Commercial 60%
Technical 40%
3 Swansea Bay University Health Board - Morriston Hospital
  • Value: £497K

This is for the provision of Emergency Services and Well Being within the Swansea Bay University Health Board.

Award Criteria
Commercial 60%
Price 40%

Renewal Options

There is an option to extend the Initial Term of the Contract as follows: - Extension 1 – 1st April 2027 – 31st March 2028 - Extension 2 – 1st April 2028 – 31st March 2029 - Extension 3 – 1st April 2029 – 31st March 2030 - Extension 4 – 1st April 2030 – 31st March 2031

CPV Codes

  • 85312400 - Welfare services not delivered through residential institutions

Indicators

  • Restrictions apply to the lot award allocation.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05233c
  • FTS 068744-2025

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