Hotel Services

A Contract Award Notice
by UNIVERSITY OF THE HIGHLANDS AND ISLANDS

Source
Find a Tender
Type
Contract (Services)
Duration
3 year (est.)
Value
£2M
Sector
FACILITY
Published
03 Nov 2025
Delivery
To 02 Nov 2028 (est.)
Deadline
n/a

Related Terms

Location

Inverness, Dornoch, Elgin and Fort William

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term

Total Quantity or Scope

The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.

Award Detail

1 Kingdom Services Group (Newton le Willows)
  • Reference: uhi-res-32671
  • Num offers: 4
  • Value: £2,430,311

Award Criteria

Expertise and Previous Experience 10.0
Implementation Plan and Exit Strategy 5.0
Service Delivery 10.0
Risk Management 10.0
Continuous Improvement 5.0
Fair Work Practices 5.0
Pastoral Issues 15.0
PRICE 40.0

CPV Codes

  • 79993100 - Facilities management services
  • 79993000 - Building and facilities management services
  • 55110000 - Hotel accommodation services
  • 55100000 - Hotel services
  • 55130000 - Other hotel services
  • 98341000 - Accommodation services
  • 98341100 - Accommodation management services

Indicators

  • Award on basis of price.

Other Information

This is a Contract AWARD Notice and as such the procurement process is COMPLETE. (SC Ref:812187)

Reference

  • FTS 070616-2025

Domains