Hotel Services
A Contract Award Notice
by UNIVERSITY OF THE HIGHLANDS AND ISLANDS
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 3 year (est.)
- Value
- £2M
- Sector
- FACILITY
- Published
- 03 Nov 2025
- Delivery
- To 02 Nov 2028 (est.)
- Deadline
- n/a
Related Terms
Location
Inverness, Dornoch, Elgin and Fort William
2 buyers
- Highlands & Islands University Inverness
1 supplier
- Kingdom Services Group Newton le Willows
Description
The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term
Total Quantity or Scope
The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.
Award Detail
| 1 | Kingdom Services Group (Newton le Willows)
|
Award Criteria
| Expertise and Previous Experience | 10.0 |
| Implementation Plan and Exit Strategy | 5.0 |
| Service Delivery | 10.0 |
| Risk Management | 10.0 |
| Continuous Improvement | 5.0 |
| Fair Work Practices | 5.0 |
| Pastoral Issues | 15.0 |
| PRICE | 40.0 |
CPV Codes
- 79993100 - Facilities management services
- 79993000 - Building and facilities management services
- 55110000 - Hotel accommodation services
- 55100000 - Hotel services
- 55130000 - Other hotel services
- 98341000 - Accommodation services
- 98341100 - Accommodation management services
Indicators
- Award on basis of price.
Other Information
This is a Contract AWARD Notice and as such the procurement process is COMPLETE. (SC Ref:812187)
Reference
- FTS 070616-2025