Future NHS Workforce Solution

A Contract Award Notice
by N H S BUSINESS SERVICES AUTHORITY

Source
Contracts Finder
Type
Contract (Services)
Duration
10 year
Value
£824M-£1B
Sector
TECHNOLOGY
Published
07 Nov 2025
Delivery
20 Oct 2025 to 19 Oct 2035
Deadline
14 Feb 2025 13:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Award Detail

1 Infosys (None)
  • Value: £1,172,968,000

CPV Codes

  • 48450000 - Time accounting or human resources software package
  • 72212450 - Time accounting or human resources software development services
  • 72212451 - Enterprise resource planning software development services
  • 72222300 - Information technology services
  • 72260000 - Software-related services
  • 79211110 - Payroll management services
  • 79410000 - Business and management consultancy services
  • 79600000 - Recruitment services
  • 79900000 - Miscellaneous business and business-related services
  • 80420000 - E-learning services

Other Information

Link to previous Contract Notice relating to this procurement https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b1... Redacted contract Future NHS Workforce Solution Contract (Redacted).zip

Reference

  • CF-1044500D0O000000rwimUAA
  • CF b821bbaf-a658-406c-85cc-827f073b5086

Domains