Non Emergency Patient Transport Service

Location

Norwich

Description

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services (NEPTS) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB. The aim of the service was to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental health transport, both secure and non-secure. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney Integrated Care System (ICS). The anticipated contract period is for an initial period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services was run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services. The market was invited to register and apply for the opportunity via the Atamis esourcing portal https://health-family.force.com/s/Welcome and search Project ID C235808. The Notice identifier is 2024/S 000-014460 but as this was published by our procurement team (AGEM) we are unable to properly link this notice to this modification notice.

Ammendments to Previous Notice

Award Detail

CPV Codes

• 85143000 - Ambulance services

Indicators

• Contract modified due to unforeseen circumstances.

Legal Justification

The modification is made in response to external factors beyond the control of the relevant authority and the provider, including but not limited to: • changes in patient or service user volume • changes in prices in accordance with a formula provided for in the contract documents (for example uplifts in prices published in the National Tariff or index linking) but do not render the contract or framework agreement materially different in character. There is no change to the duration of the contract, which remains 1 October 2024 to 30 September 2031 (inclusive of an optional 2 year extension)

Other Information

This is a Provider Selection Regime (PSR) contract modification notice, under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2024 do not apply to this award. This contract has been formally modified. Modification approved by ICB Interim Director of Finance 30/9/25 No conflicts of interest were declared.