CPH123 Grant Fulfilment Service

Location

Within the geographical area of Derbyshire (excluding Derby City

Description

The contract relates to the provision of grant fulfilment services to residents of Derbyshire in relation to financial hardship or support schemes administered by the Authority. The provider will: Process resident applications referred by the Authority Deliver urgent support to vulnerable residents. Source, procure, and distribute goods and services (e.g. household appliances and bacs payments) Processing in excess of 2072 individual transaction per annum with full compliance with data protection, safeguarding and financial controls. Ensure accurate transaction-level reporting and auditability Provide a complete end to end solution without fragmenting the requirements across multiple contracts or systems. The service must operate within the Authority's legal duties under welfare support legislation, while ensuring security, safeguarding, and auditability. Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651 Family Fund Trading (t/a Family Fund Business Services) will arrange grant awarded goods and payments direct to Derbyshire residents estimated grant awarded value received directly to Derbyshire residents of an upper limit of £950,000 per annum.

Total Quantity or Scope

Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651.

Award Detail

Award Criteria

CPV Codes

• 85000000 - Health and social work services

Indicators

• Award on basis of price.

Legal Justification

Family Fund Trading (trading as Family Fund Business Services) is the only known provider with the technical capability to deliver the full scope of grant fulfilment services as a single, integrated solution. No other provider offers a comparable service that combines referral handling, procurement, distribution, payments and reporting within a unified, audit-compliant platform. Alternative delivery models would require multiple providers and contracts, resulting in technical fragmentation, reduced accountability, and increased risk to service quality and data security. Replicating the solution through separate contracts or in-house arrangements would introduce significant operational and technical inefficiencies, undermine auditability, and delay delivery of urgent support to vulnerable residents. Therefore, there is no reasonable technical substitute capable of delivering the service to the required standard, and the use of Regulation 32(2)(b)(ii) is justified.