203_25 Technology Enabled Care Products and Services

A Contract Award Notice
by ESPO

Source
Find a Tender
Type
Framework (Services)
Duration
2 year (est.)
Value
£16M
Sector
TECHNOLOGY
Published
18 Nov 2025
Delivery
01 Jun 2025 to 31 May 2027 (est.)
Deadline
n/a

Related Terms

Location

Leicester

Geochart for 2 buyers and 80 suppliers

Description

ESPO's Technology Enabled Care Products and Services framework.

Lot Division

1 1 - Technology Enabled Care (Telecare) products and associated services

This lot is for technology enabled care (telecare) products and commoditised associated services. The lot will be structured as a catalogue, which will allow direct award access for customers.

1 2 - Technology Enabled Care (Telecare) services

This lot is for technology enabled care (telecare) services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

2 1 - Telehealth products and associated services

This lot is for telehealth products and associated services. The lot will be accessed by customers via further competition only.

2 2 - Telehealth services

This lot is for telehealth services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

Award Detail

1 Access (Leicestershire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
2 Alcove (Essex)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
3 Alertacall (Cumbria)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
4 Appello Smart Living Solutions (Hampshire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
5 Carebuilder (London)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
6 Careium (Lancashire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
7 Chiptech (Lancashire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
8 Chubb Fire & Security (Lancashire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
9 Database for Business (Northampton)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
10 Essence Smartcare (London)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
11 Frequency Precision (Devon)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
12 Legrand Electric (Birmingham)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
13 Redditch Borough Council New Lifeline (Worcestershire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
14 Openview Security Solutions (Greater London)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
15 Possum (Buckinghamshire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
16 Red Alert Telecare (Kent)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
17 Sanctuary Home Care (Worcester)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
18 Solcom (Isle of Wight)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
19 Solem (Clapiers)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
20 Telealarm Europe (Leipzig)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
21 Integrated Digital CCTV Systems (Lancashire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
22 Tunstall Healthcare (Yorkshire)
  • Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
  • Num offers: 63
  • Value: £5,600,000 [share]
  • Awarded to group of suppliers.
23 Alcove (Essex)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
24 Appello Smart Living Solutions (Hampshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
25 BDS Northern (South Yorkshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
26 Canary Care Global (Hampshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
27 Carebuilder (London)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
28 Careium (Lancashire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
29 Chiptech (Lancashire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
30 Chubb Fire & Security (Lancashire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
31 Eastcote Consulting (Northamptonshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
32 Evondos Oy (Salo)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
33 Farrpoint (Edinburgh)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
34 GBR Digital Health Solutions (London)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
35 Intelligens Consulting (Glasgow)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
36 Just Checking (Warwickshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
37 Medequip Assistive Technology (Greater London)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
38 Redditch Borough Council New Lifeline (Worcestershire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
39 Openview Security Solutions (Greater London)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
40 PA Consulting Services (London)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
41 PPP Taking Care (London)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
42 Progress Housing Association (Lancashire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
43 Red Alert Telecare (Kent)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
44 Rethink Partners (Essex)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
45 Sanctuary Home Care (Worcester)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
46 Integrated Digital CCTV Systems (Lancashire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
47 TMT First (Staffordshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
48 Tec Services Association CIC (Cheshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
49 Tunstall Healthcare (Yorkshire)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
50 Urban Foresight (Tyne and Wear)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
51 WM5G (West Midlands)
  • Lot 1.2 - Technology Enabled Care (Telecare) services
  • Num offers: 63
  • Value: £8,800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
52 Abilia (Cambridgeshire)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
53 Baywater Healthcare (Cheshire)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
54 Broomwell Healthwatch (Manchester)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
55 Carebuilder (London)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
56 Chiptech (Lancashire)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
57 Evondos Oy (Salo)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
58 Ics Operations (London)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
59 Openview Security Solutions (Greater London)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
60 Pivotell (Essex)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
61 Solcom (Isle of Wight)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
62 Integrated Digital CCTV Systems (Lancashire)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
63 TMT First (Staffordshire)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
64 Tunstall Healthcare (Yorkshire)
  • Lot 2.1 - Telehealth products and associated services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
65 Baywater Healthcare (Cheshire)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
66 Broomwell Healthwatch (Manchester)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
67 Evondos Oy (Salo)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
68 Farrpoint (Edinburgh)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
69 Ics Operations (London)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
70 Intelligens Consulting (Glasgow)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
71 Medequip Assistive Technology (Greater London)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
72 Openview Security Solutions (Greater London)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
73 PA Consulting Services (London)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
74 Rethink Partners (Essex)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
75 Integrated Digital CCTV Systems (Lancashire)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
76 TMT First (Staffordshire)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
77 Tec Services Association CIC (Cheshire)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
78 Tunstall Healthcare (Yorkshire)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
79 Urban Foresight (Tyne and Wear)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
80 WM5G (West Midlands)
  • Lot 2.2 - Telehealth services
  • Num offers: 63
  • Value: £800,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.

Renewal Options

The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Award Criteria

Non-Price 70.0
PRICE 30.0

CPV Codes

  • 85000000 - Health and social work services
  • 32500000 - Telecommunications equipment and supplies
  • 33000000 - Medical equipments, pharmaceuticals and personal care products
  • 48814000 - Medical information systems
  • 51300000 - Installation services of communications equipment
  • 64200000 - Telecommunications services
  • 79711000 - Alarm-monitoring services

Indicators

  • Options are available.
  • Award on basis of price.

Other Information

As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

Reference

  • FTS 074917-2025

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