Alarm Monitoring Service

A Tender Notice
by CLARION HOUSING GROUP

Source
Find a Tender
Type
Contract (Services)
Duration
8 year
Value
£4M
Sector
DEFENCE
Published
19 Nov 2025
Delivery
01 Jun 2026 to 31 May 2034
Deadline
15 Dec 2025 12:00

Related Terms

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service. The Contract will be for a term of 8 years (the Term). The contract will have break clauses included

Award Criteria

PSQ STAGE All Bidders need to meet the Mandatory Requirements of this PSQ to proceed to the next stage which is ITT

CPV Codes

  • 79711000 - Alarm-monitoring services

Indicators

  • This is a recurring contract.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-059cf8
  • FTS 075348-2025

Domains