Provision of Service User Assistance Services for Future Asylum Contracts Transformation (FACT)

Location

United Kingdom:

Description

The Future Asylum Contracts Transformation (FACT), formerly Asylum Support and Accommodation Programme (ASAP), is a long-term transformation programme in the delivery of asylum support and accommodation services. This Notice is part of Preliminary Market Engagement on Asylum Support and Accommodation Programme (ASAP) and more details can be found about the wider programme here – https://www.find-tender.service.gov.uk/Notice/077001-2025 The Home Office will be going to market for supplier(s) who can: The Provider must ensure that asylum seekers receive clear, accessible, and timely information and support throughout their asylum journey - from initial application and arrival at accommodation to integration into the community. This includes maintaining a reliable single point of contact, delivering oral and written communication in a way asylum seekers can understand, assisting with access to local services, and continuously monitoring and improving the asylum seeker experience through inclusive feedback mechanisms. --- The Home Office intends to procure a significant proportion of the services under the Light Touch regime in accordance with the Procurement Act 2023. **The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.**

CPV Codes

• 85312300 - Guidance and counselling services
• 85312400 - Welfare services not delivered through residential institutions
• 85300000 - Social work and related services

Indicators

• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** 1. Update of Engagement Deadline 2. Update to CPV codes 3. Update to the Submission Date