Wakefield Council Contact Centre Telephony Solution
A Contract Award Notice
by WAKEFIELD COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £709K
- Sector
- TECHNOLOGY
- Published
- 26 Nov 2025
- Delivery
- 06 Apr 2026 to 05 Apr 2029
- Deadline
- 05 Nov 2025 12:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Wakefield Council Wakefield
1 supplier
- WCL London
Description
This solution will enable us to enhance communication and collaboration across all departments, ensuring that we can respond to customer enquiries swiftly and effectively. By adopting this solution, Wakefield Council aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of our community. Our new solution will not only address current communication challenges but also position us to adapt to future growth and evolving customer expectations.
Award Detail
| 1 | WCL (London)
|
CPV Codes
- 32500000 - Telecommunications equipment and supplies
- 48333000 - Contact management software package
- 51340000 - Installation services of line telephony equipment
- 51350000 - Installation services of line telegraphy equipment
Reference
- RFS24-149
- CF ae48e40a-a1cb-4826-8ec8-b71809bf4eed