WCC Children & Families Service Digital Front Door Solution Market Testing

A Prior Information Notice
by WARWICKSHIRE COUNTY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
2 year
Value
___
Sector
TECHNOLOGY
Published
26 Nov 2025
Delivery
01 Apr 2026 to 31 Mar 2028
Deadline
n/a

Related Terms

Location

Warwickshire:

Geochart for 1 buyers and 0 suppliers

Description

Children and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition. This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs. The Council wants to engage with a variety of organisations, in a confidential setting, so that we can ensure we have considered all possible options and any associated risks and issues during our procurement process. We would like to hear from providers who can deliver all aspects of the service, and can provide a scalable solution.

CPV Codes

  • 72212510 - Communication software development services

Indicators

  • Renewals are available.

Other Information

If you are able to or are interested in delivering parts of the service, please indicate this in your response. Your participation will help us understand how well the local market can meet our support needs and contribute ideas as to how the current services may be improved for people. ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05e91c
  • FTS 077207-2025

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