Out-of-Hours Customer Support Services

A Contract Award Notice
by TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

Source
Find a Tender
Type
Contract ()
Duration
not specified
Value
£166K
Sector
MISCELLANEOUS
Published
26 Nov 2025
Delivery
not specified
Deadline
n/a

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escalating issues as required to maintain service continuity and customer satisfaction.

Award Detail

1 Journeycall (Dundee)
  • Out of Hours Customer Support Services
  • Reference: 1
  • Value: £166,400

CPV Codes

  • None found

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05a090
  • FTS 077225-2025

Domains