Provision of Outsourced Catering

Location

North East England:

Description

The Contract is to provide BBCET and its community of children with consistently high-quality food services that meet nutritional standards and support the wellbeing of all recipients. The awarded Supplier(s) are to work in partnership with BBCET in line with the following principles:  Transparency: Operate with transparency, ensuring that all the actions, decisions, services and processes related to the Contract are open and easily understood.  Assurance: Provide accurate information and assurance that the services delivered meet the agreed-upon standards and specifications.  Efficiency: Adhere to agreed-upon timelines to ensure that the Contract progresses smoothly and meets deadlines.  Communication and Engagement: Maintain open and effective communication and engagement with BBCET and individual schools, addressing concerns and providing updates on progress on a timely basis.  Knowledgeable: Demonstrate expertise in their field and be open to considering and incorporating different ideas or approaches that may benefit BBCET, individual schools and the children.  Proactive Approach: Proactive stance in identifying and addressing potential issues or challenges.  Escalation: Clear escalation procedures in place for resolving any disputes, issues, or conflicts that may arise.  Continuous Improvement: Commit to a culture of continuous improvement, striving to enhance processes, technologies, and services throughout the Contract.  Adaptability: Demonstrate a supportive and flexible approach in working with the BBCET and individual schools. This includes being adaptable to changing requirements, addressing needs promptly, and offering assistance when necessary.  Service Delivery: A commitment to delivering high-quality services and adhere to established quality standards and benchmarks.

Lot Division

Renewal Options

Contract commencing 01st September 2026 for 2 years with the option to extend for a further 3 * 12 month periods (subject to satisfactory performance), with a final potential end date of 31st August 2031.

Award Criteria

CPV Codes

• 15000000 - Food, beverages, tobacco and related products
• 55000000 - Hotel, restaurant and retail trade services

Indicators

• Renewals are available.

Other Information

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