CPT_25_20 Thrive Learning Management System (LMS)

A Contract Award Notice
by NATIONAL AUDIT OFFICE

Source: Find a Tender
Type: Contract ()
Duration: not specified
Value: £175K

Sector: MISCELLANEOUS
Published: 01 Dec 2025
Delivery: not specified
Deadline: n/a

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

National Audit Office London

1 supplier

Thrive Learning Nottingham

Description

The National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.

Award Detail

1	Thrive Learning (Nottingham) CPT_25_20 Thrive Learning Management System (LMS) Reference: 1 Value: £175,000

CPV Codes

None found

Legal Justification

The NAO is relying on Procurement Act 2023, Section 43(1)(d): continuation or interoperability requirements where changing supplier would cause disproportionate technical difficulties or significant duplication of cost. The grounds for the direct award are: • Proprietary data and interoperability: Thrive stores CPD, completions, and BI dashboards in a proprietary format, which cannot be easily migrated to another LMS. • Significant duplication of cost and resource: Recreating BI reporting, CPD tracking, and historical data in a new system would require substantial staff time, cross-team effort, and external support. The previous migration to Thrive involved many hours of colleague time and significant internal resource investment to transfer content and configure CPD tracking, demonstrating the scale of effort that would be duplicated. • Workforce impact: The system is used by approximately 1,100 staff. Transitioning to a new LMS would require full retraining, leading to operational disruption and productivity loss. • Continuity and proportionality: Continuing with Thrive ensures uninterrupted training provision, data integrity, and compliance, representing the most efficient and proportionate use of public funds.