Electronic Patient Record Contract

Location

Cambridge

Description

In 2013, the Trust signed a contract with Epic Systems Corporation to implement and operate an enterprise Electronic Patient Record solution following a competitive procurement exercise. The contract is due to expire in April 2026.

Ammendments to Previous Notice

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract modified due to additional needs.

Legal Justification

The Trust has a continuing need for an EPR solution for its operational services beyond the scheduled expiry of Epic's contract. The EPR software was developed and provided by Epic. The Trust undertook a market engagement exercise to test whether a third party supplier could provide ongoing maintenance services to a level which is sufficiently robust to satisfy the Trust's requirements. These market engagement activities confirmed that: • it would not be viable for a third-party to deliver maintenance services for the Trust's existing software licences; and • alternative supplier arrangements could not be secured without the need to re-license and to pay for lengthy transition support. Awarding a contract to a supplier other than Epic would cause significant inconvenience and substantial duplication of costs for the Trust as switching supplier would: • necessitate the purchase of new software licences, notwithstanding that the current solution and licences are fit for purpose; • render valueless the perpetual licences which the Trust obtained under the existing contract; and • require the Trust to incur duplicative capital costs if it were required to invest in a new EPR solution. Switching to an alternative supplier would also give rise to material operational risks, given the Trust's EPR solution is integral to all aspects of care delivery and hospital administration. Significant resources have been allocated to configuring, optimising, and embedding the current solution within the Trust’s clinical and operational workflows. Appointing a new supplier would mean incurring duplicative costs on configuring, optimising and embedding the new system. This could cause significant inconvenience given the impact on patient safety, service quality, productivity levels, and the effectiveness of care delivery models.