Tone of Voice

A Contract Award Notice
by HM LAND REGISTRY

Source
Contracts Finder
Type
Contract (Services)
Duration
0.5 year
Value
£118K-£150K
Sector
PROFESSIONAL
Published
04 Dec 2025
Delivery
01 Dec 2025 to 31 May 2026
Deadline
20 Oct 2025 11:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

HM Land Registry has awarded a contract for services that will support with the planning and implementation of its new Tone of Voice. The scope of this phase of the project will focus on written customer correspondence and shall include (but not limited to) the creation of a set of actionable communication principles and practical guidelines, the development of a communications strategy and the creation of a comprehensive training and engagement program for HMLR employees. The contract was sourced via Further Competition RM6126 - Research & Insights DPS. The estimated total contract value is £118,150.00 (ex VAT). The initial term of the contract is 6 months and includes an optional 3 month extension until 31st August 2026 at HMLR's sole discretion.

Award Detail

1 First Word Agency (London)
  • Value: £118,150

CPV Codes

  • 73200000 - Research and development consultancy services

Reference

  • CF-0010800D1t000000oonVEAQ
  • CF 2b87836f-fd6b-4a56-9c3a-53f11c8e7f20

Domains