Awarded contract

A Contract Award Notice
by DEPARTMENT FOR EDUCATION

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£1M
Sector
TECHNOLOGY
Published
04 Dec 2025
Delivery
01 Dec 2025 to 30 Nov 2028
Deadline
23 Oct 2025 09:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Provision of NICE CXone. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI.

Award Detail

1 Route 101 (Bristol)
  • Value: £1,495,651

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

n/a RM1557 REDACTED final fully signed call off contract.pdf.docx

Reference

  • tender_492722/1536398
  • CF 9dd2bbbd-402b-4717-a0d6-4aeb54cdac27

Domains