Lift Servicing and Maintenance Contract (Habinteg)

Location

North East England:

Description

Habinteg wishes to invite Tender Responses for the supply of services and works in respect of Lifts across the Habinteg estate to ensure all properties remain compliant, whilst residents remain safe within their homes and facilitate daily activity. The Supplier shall be responsible for all servicing, planned and reactive maintenance of lifts located within properties tenanted by Habinteg. A professionally managed service is to be provided for both Planned and Reactive Maintenance activities. The Supplier shall ensure the availability of qualified on-call personnel to respond to maintenance issues and system failures twenty-four hours a day, seven days a week, throughout the entire calendar year, including public holidays. Habinteg is a registered social housing provider with 50 years' experience building and promoting accessible homes and communities, operating across England. Habinteg has a range of general needs properties built specifically to meet accessible and adaptable requirements of customers. Habinteg supports a wide range of customers including older and disabled people, and families with disabled children. Habinteg is undertaking an Open Procedure to select a suitable Supplier to deliver the Passenger Lift Servicing and Maintenance Contract to commence 1st August 2026 (an initial three (3) year contract term, with two (2) optional one (1) year extensions, a maximum potential term of five (5) years). The estimated contract value is between £250,000 - £350,000 for the full contract term. Site visit will take place as part of this Tendering Procedure on Tuesday 9th December and attendance must be registered by Friday 5th December through ProContract. Full scope details can be found with the associated tender documents at ProContract. Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk". The tender deadline for this opportunity is 12pm (noon) on 20th January 2026. Please note that Shared Service for Housing (SSfH) is acting as the managing organisation on behalf of Habinteg for this tender opportunity.

Renewal Options

Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)

Award Criteria

CPV Codes

• 50750000 - Lift-maintenance services

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Although the original tender deadline was longer than the legislative period required under PA2023 to allow for the Christmas and New Year shutdown, Habinteg has agreed to extend the tender deadline. The new tender deadline will be 12pm (noon) on 20th January 2026. The clarification deadline has also been updated to reflect this extension. The new clarification deadline will be 13th January 2026.