FTS048 Cleaning Services - Inverness Campus

A Tender Notice
by HIGHLANDS AND ISLANDS ENTERPRISE

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
498K
Sector
FACILITY
Published
09 Dec 2025
Delivery
To 09 Mar 2031 (est.)
Deadline
02 Feb 2026 12:00

Related Terms

Location

Inverness

Geochart for 2 buyers and 0 suppliers

Description

HIE requires a suitable qualified and experienced supplier to provide cleaning services at a number of buildings at Inverness Campus. The contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the Contract Conditions, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years). The currently envisaged budget for the the first 2 years is GBP 127,800 - GBP 182,600 (excluding VAT). The prices will remain fixed for Year 1 and 2 of the contract, thereafter a price increase mechanism may apply, as per the tender documents. The value stated in sections II.1.5 and II.2.6. refers to the estimated contract value over the maximum length of the contract (i.e. 5 years).

Total Quantity or Scope

The services required include cleaning and housekeeping, day cleaning and periodic cleaning services.

Renewal Options

It is expected that the contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the T&Cs, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years). HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. The Contract may be modified for reasons including but not limited to (and are regardless of monetary value): -Re-purposing of areas and/or change of furniture/layout of area result in increased/decreased services or change of cleaning tasks; -Changes in occupancy level that require increased or reduced services, for example third party tenants occupying or vacating space, number of employees based in the office; -Change in any lease agreements requiring increased or reduced services or resulting in no further services required e.g. relocation, building closure, tenant procuring cleaning services directly; -Services required at additional buildings/sites within Inverness Campus and/or areas/zones in a building e.g. services required in Suite F2; -Services required at a different building e.g. HIE moves to another office within the local area; -Requests from occupiers or tenants to increase or decrease service provision, including number of days and number of hours required; -Ad-hoc cleaning required in excess of the indicative number of hours per annum stated in the Pricing Schedule -Increase or decrease tasks to meet additional hygiene measures and/or pandemic restrictions/public health emergency; -Addition or removal of buildings within Inverness Campus e.g. via (partial) sale of building; -Changes in building zone boundaries resulting e.g. in re-apportionment of costs. -Removal of services if no longer needed; -Addition/removal of tasks which also may result in increase/decrease in number of days/hours of services required; -Changes to task frequencies and/or cleaning schedules; -Reapportionment of cleaning hours between sites; -Changes to HIE’s available budget to deliver these services; -Change of the intended usage of building areas; -Change in requirements to accommodate temporary works to the building; -Change of occupancy levels require more or less consumables. In these situations, HIE will agree a price variation based on the pricing submitted as part of your bid, for example, if we remove a site, then HIE’s cost per year will reduce by the cost associated in your submitted Pricing Schedule for that site. Modifications may result in the overall contract value being lower or higher than stated in the contract notice/contract award notice which includes HIE’s estimate at the time of tendering.

Award Criteria

Q1 Prompt Payment Standard Clause _
Q2 Cyber Security _
Q3 Payment of the Real Living Wage _
Q4 Delivery Methodology 20.0
Q5 Management and Quality Management Methodology 12.0
Q6 Management and Delivery Team 11.0
Q7 Net Zero 5.0
Q8b Monitoring and Reporting of Community Benefits 2.0
Q9 Fair Work Practices 5.0
PRICE 45.0

CPV Codes

  • 90900000 - Cleaning and sanitation services
  • 90910000 - Cleaning services
  • 90919200 - Office cleaning services
  • 90911000 - Accommodation, building and window cleaning services
  • 90919000 - Office, school and office equipment cleaning services
  • 90911300 - Window-cleaning services

Indicators

  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Options are available.
  • Renewals are available.
  • Financial restrictions apply.
  • Performance considerations apply.
  • Professional qualifications are sought.
  • Staff qualifications are relevant.
  • Award on basis of price.

Other Information

Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. A site visit will take place on 13 January 2026. Refer to the Scope of Requirements and Tender Guidance document for further details. The value stated in section II.1.5 & II.2.6.refer to the envisaged total contract value including any optional extension periods. In order to participate, bidders should register, for free, on www.publiccontractsscotland.gov.uk and record their interest in this contract and download and complete all relevant documentation. Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted. Where bidders rely on the capacity of other entities in order to meet selection criteria they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted. SPD 3D.12 Bidders should refer to the "Conflict of Interest" Section within the Scope of Requirements when completing this question. The Award criteria Questions 4-9 will be marked according to the following criteria - refer to the tender documents for the evaluation criteria for Questions 1-3 including the minimum threshold for Qs 4-9. 0 - Unacceptable - Nil or inadequate response which fails to demonstrate an ability to meet the requirement. 1 - Poor - Response is partially relevant but generally poor. It addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled. 2 - Acceptable - Response is relevant and acceptable. It addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas. 3 - Good - Response is relevant and good. It is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled. 4 - Excellent - Response is completely relevant and excellent overall. It is comprehensive, unambiguous and demonstrate a thorough understanding of the requirement and provides details of how the requirement will be met in full. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=815316. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: see tender documents (SC Ref:815316) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=815316

Reference

  • FTS 080942-2025

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