Department for Work & Pensions: Customer Relationship Management Solution

A Prior Information Notice
by DEPARTMENT FOR WORK & PENSIONS

Source: Find a Tender
Type: Contract (Services)
Duration: 3 year
Value: ___

Sector: TECHNOLOGY
Published: 10 Dec 2025
Delivery: 02 Mar 2026 to 01 Mar 2029
Deadline: n/a

Related Terms

information technology
customer relationship management solution
pensions
a lightweight, scalable, and cost-effective crm solution
management
relationship
defined functional needs
organisation-wide crm deployments
crm
footprint

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Department for Work & Pensions London

Description

DWP has a requirement for a lightweight, scalable, and cost-effective CRM solution that can meet defined functional needs, without the complexity, footprint, or costs associated with organisation-wide CRM deployments.

CPV Codes

72222300 - Information technology services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

ocds-h6vhtk-05f272
FTS 081324-2025

Domains

legislation.gov.uk
find-tender.service.gov.uk
dwp.gov.uk
gov.uk