IT Managed Service Procurement

Location

Northern Ireland

Description

NIE Networks is the electricity Distribution Network Operator and Transmission Network Owner in Northern Ireland. NIE Networks is responsible for the network of engineering assets that allows the transmission and distribution of electricity to customers’ premises from electricity generators. The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in delivering its Digital & IT change programme for the RP7 regulatory period. The scope of the contract will include: • Service Management • Infrastructure Management • Data Hosting • Cyber Security • Telecommunications • Resource Augmentation Services • Supplier Licence Management • Supplier Invoice Processing NIE Networks has estimated the value of the Contract to be between £150million and £200million.The estimated value of the Contract outlined in Section II.1.7 and Section V.2.4 represents the total potential value of the contract over its full potential duration. This value is based upon the: • transition and transformation activities outlined in the PIM; • annual costs of managing and running the IT Managed Service; • capital costs and residual operational costs of delivering IT upgrade and obsolescence projects across our infrastructure, applications and telecommunications estate via Change Control; and • pass-through costs for purchases and maintenance of third-party licenses acquired by the IT Managed Service Provider for NIE Networks’ use.

Total Quantity or Scope

This procurement procedure was conducted in compliance with the Utilities Contracts Regulations 2016 (as amended) and NIE Networks used the negotiated procedure with prior call for competition for the award of the Contract.

Award Detail

Renewal Options

The Contract will be for an initial term beginning on the Effective Date (as defined in the Contract ) and ending five (5) years from the later of the 1st April 2026 and the Transition Completion Date (as defined in the Contract), followed by up to five (5) extension periods of one (1) year each at NIE Networks' sole discretion, providing a maximum potential Contract duration of ten (10) years from and including the later of the 1st April 2026 and the Transition Completion Date. Please note that, in the event of any slippage to the Transition Completion Date beyond 1st April 2026 (which will be outside the control of NIE Networks once the contract is awarded), the total duration of the contract could potentially exceed the 126 months referenced in Section II.1.7 of the Contract Notice.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72100000 - Hardware consultancy services
• 72200000 - Software programming and consultancy services
• 72300000 - Data services
• 72400000 - Internet services
• 72500000 - Computer-related services
• 72600000 - Computer support and consultancy services
• 72700000 - Computer network services
• 72800000 - Computer audit and testing services
• 72900000 - Computer back-up and catalogue conversion services

Indicators

• Options are available.