180892 DA01 Award of CRM replacement

A Contract Award Notice
by MORAY COUNCIL

Source: Find a Tender
Type: Contract (Supply)
Duration: 2 year (est.)
Value: £512K

Sector: TECHNOLOGY
Published: 15 Dec 2025
Delivery: 01 Feb 2023 to 31 Jan 2025 (est.)
Deadline: n/a

Related Terms

Location

Elgin, Moray

Geochart for 2 buyers and 1 suppliers

2 buyers

Moray Council Elgin

1 supplier

Computacenter Edinburgh

Description

Provision of a CRM system for Moray Council as a call off from software value added reseller services framework (SP-21-034)

Total Quantity or Scope

Call off from Scottish Procurement software value added reseller services framework (SP-21-034) for the supply of a CRM replacement system (Netcall)

Award Detail

1	Computacenter (Edinburgh) Reference: 18/0892 da01 Num offers: 1 Value: £511,939 Subcontracting opportunities are expected.

Renewal Options

This agreement may be extended for a period of 2*12 months

Award Criteria

Quality	50.0
PRICE	50.0

CPV Codes

48000000 - Software package and information systems

Indicators

Options are available.
Award on basis of price.

Legal Justification

This is a legitimate call off from software value added reseller services framework (SP-21-034), which was advertised in the UK e-notification service