Customer Relationship Management System

A Contract Award Notice
by ACTIVATE LEARNING

Source
Find a Tender
Type
Contract (Supply)
Duration
5 year (est.)
Value
£804K
Sector
TECHNOLOGY
Published
15 Dec 2025
Delivery
To 19 Nov 2030 (est.)
Deadline
n/a

Related Terms

Location

United Kingdom

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The provision, implementation and ongoing support of a CRM System.

Total Quantity or Scope

Activate Learning is seeking to implement a modern Customer Relationship Management (CRM) solution to support its operational needs and drive growth. The CRM will focus on increasing commercial revenue, improving efficiency, and enhancing engagement with key stakeholders. The system will support sales, case management and marketing activities. It must integrate with existing system to provide a unified platform for managing data and workflows.

Award Detail

1 Ribbonfish (London)
  • Customer Relationship Management System
  • Reference: ca15239
  • Num offers: 4
  • Value: £803,724

Renewal Options

60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s)

Award Criteria

Quality 80.0
PRICE 20.0

CPV Codes

  • 48445000 - Customer Relation Management software package

Indicators

  • Options are available.
  • Award on basis of price.

Reference

  • FTS 083058-2025

Domains