Trader Support Service
A Contract Award Notice
by H M REVENUE & CUSTOMS
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 7 year
- Value
- £370M
- Sector
- TECHNOLOGY
- Published
- 17 Dec 2025
- Delivery
- 16 Dec 2025 to 15 Dec 2032
- Deadline
- 20 Mar 2025 13:00
Related Terms
Location
1 buyer
- HM Revenue & Customs London
1 supplier
- Netcompany London
Description
The TSS supports traders to submit declarations via a digital platform with self-serve guidance and contact centre support on how to complete digital declarations. The service will be free to access for businesses moving goods between Northern Ireland (NI) and Great Britain (GB) under the Windsor Framework. The Trader Support Service is made up of two key elements:
Award Detail
| 1 | Netcompany (London)
|
CPV Codes
- 72250000 - System and support services
- 80510000 - Specialist training services
- 98110000 - Services furnished by business, professional and specialist organisations
Other Information
- System: A digital platform system to enable traders to submit information to meet requirements under the Windsor Framework. - Service: Customer support service, providing information and guidance for businesses on how to submit compliant declarations and the steps they need to take to comply with regulations. The contract services shall run for an initial period of 5 years, with the option to extend for two further periods of 12 months.
Reference
- CW104397
- CF 3821af5d-0d72-40ae-9e50-70479fd30cc6