General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 – Thetford

A Contract Award Notice
by NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD

Source
Find a Tender
Type
Contract (Services)
Duration
14 year (est.)
Value
£456K-£642K
Sector
HEALTH
Published
18 Dec 2025
Delivery
01 Apr 2026 to 31 Mar 2040 (est.)
Deadline
n/a

Related Terms

Location

Norwich

Geochart for 3 buyers and 2 suppliers

Description

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award contracts to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells – next– the – Sea and Lot 2 – Thetford following a Competitive Process. Note - the Estimated Total Value of the procurement in section II.1.7.1 Value (excluding VAT) is based on the annual contract value for both Lot 1 and Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.

Lot Division

1 Holt and Wells – next – the – Sea

This is an intention to award notice under the competitive process.NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells – next– the – Sea following a robust Competitive Process.Services are expected to commence on 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date. The estimated value per annum is £641,534.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 1 as the General Dental Services contract has no end date and is held in perpetuity.This is an existing service and an existing provider.

Award Criteria
Social Value 10.0
Quality and Innovation 46.0
Integration, Collaboration & Service Sustainability 6.0
Improving access, reducing health inequalities and facilitating Choice 33.0
PRICE 5.0
2 Thetford

This is an intention to award notice under the competitive process.NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 2 Thetford following a robust Competitive Process.Services are expected to commence on 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date. The estimated value per annum is £455,758.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.This is a new service and a new provider.

Award Criteria
Quality and Innovation 46.0
Integration, Collaboration & Service Sustainability 6.0
Improving access, reducing health inequalities and facilitating Choice 33.0
Social Value 10.0
PRICE 5.0

Award Detail

1 Damira Dental Studios (Bicester)
  • Lot 1 - Holt and Wells – next – the – Sea
  • Num offers: 2
  • Value: £641,534
2 Damira Dental Studios (Bicester)
  • Lot 2 - Thetford
  • Num offers: 4
  • Value: £455,758

CPV Codes

  • 85131000 - Dental-practice services
  • 85100000 - Health services

Indicators

  • Award on basis of price.

Other Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12pm (midnight) on Monday 5th January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C389490 - General and Unscheduled Dental Services for Holt, Wells-next-the-Sea & ThetfordThe award decision makers are Primary Care Commissioning Committee, NHS Norfolk and Waveney ICB and The Project Group.The evaluation panel consisted of NHS Norfolk and Waveney Integrated Care Board personnel: -Senior Primary Care Commissioning ManagerFinance ManagerHead of Finance Primary Care & CorporateSenior Contract SupportSenior Nurse for PODQuality Improvement Dental NursePrimary Care Commissioning OfficerSenior Special Projects ManagerPrimary Care Commissioning Support Officer Pharmacy & OptometrySenior Primary Care Delivery ManagerSenior Programme Manager Health Inequalities & VCSE PartneringCommissioning Manager – Pharmacy and OptometryHead of Primary Care Strategic PlanningPrimary Care Commissioning Manager – InterfaceHead of Primary Care Commissioning (Dental & GP)Four potential conflicts of interest were flagged as part of this process. The four conflicts of interest were reviewed by the Project Leads who agreed that the four members who identified potential conflicts of interest were to remain as part of the evaluation panel. The perceived conflicts of interest were mitigated against as no prior information or contractual information regarding the Provider was taken into consideration when evaluating. The panel members who did identify perceived conflicts of interest were never the sole voice on any scores as each question had more than one panel member and was the questions were discussed in depth as part of a robust moderation process.The Basic Selection Criteria was scored on a Pass/Fail or For Information basis. The Key Criteria were a combination of Pass/Fail or weighted questions as follows:1. Quality and Innovation 46.00%2. Value 5.00%3. Integration, Collaboration & Service Sustainability 6.00%4. Improving access, reducing health inequalities and facilitating Choice 33.00%5. Social Value 10.00%The weightings for the 5 key criteria were determined by the procurement panel to give appropriate relative importance to each of the sections equally in line with the commissioning expectations for the service. These were assessed on a scored basis (0-5), with the exception of the Value Key Criteria which was scored on a Pass/Fail basis, as per the evaluation criteria set out within the procurement documentation.The awarded Provider has been selected as they have met all requirements of the Basic Selection Criteria and scored the highest overall out of 100% against the published Key Criteria (listed above).

Reference

  • FTS 084558-2025

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