Mobile TIS Envoy Refresh Programme

Location

London

Description

Renewal of The current mobile Ticket Issuing System equipment (On-Board & Revenue Protection) . Procure a new Zebra enterprise retail solution and printer via Worldline. Retail Equipment for retail of Rail Passenger Tickets by Senior Conductors and Revenue Protection teams

Total Quantity or Scope

Procurement of the Mobile Ticketing replacement project. The renewal will be for the following: *Printers for ticket staff- New kit to replace current, which are at end of life. *Project management and implementation costs *New Retail Solutions for kit

Award Detail

CPV Codes

• 72232000 - Development of transaction processing and custom software
• 44316400 - Hardware

Indicators

Legal Justification

West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for the Mobile Ticket issuing system must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations. There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity. The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016. the circumstances giving rise to the urgency are: * the transfer from private to public ownership, which constitutes an exceptional and time critical event. *the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe. West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law